After-sales Service

After-sales Service

Home

News

FAQ

Pagination Component

Product Notice

Tech Notes
FAQ
Functionality Aspect
Application Aspect
Regulation Aspect
Product Aspect
Intelligent Control Aspect
After-sales Service
After-sales Service

How to recognize an authentic MEAN WELL product?

Ans
The best way is to purchase MEAN WELL product from an authorized distributor listed on official website. Customer can enter serial number into the “Product Warranty Period Check” system and verify if the serial number matches MEAN WELL record or not. When in doubts, please check with MEAN WELL local representatives or offices.

How to check warranty years of a product model?

Ans
Warranty lengths are defined in specifications. Please check official website specification for more details.

How to acquire manufacturer support for further questions?

Ans
Please contact with the service team in your region.

If there are service requirements not within regular after-sales scope, how to acquire support?

Ans
Please contact global customer service window:
Allen@kulon.com
Scroll to Top